Return & Refund Policy
Return & Refund Policy
Thanks for shopping at Threads Canada.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
*You have 14 calendar days to return an item from the date you received it.
* To be eligible for a return, your item must be unused and in the same condition that you received it.
*Your item must be in the original packaging. And tags attached.
*Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Or you may opt for store credit of equal value to use on some of the other amazing items.
To reduce the chances of returns please check sizing charts or contact us directly for any questions or concerns.
Shipping
At this time, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Refunds: If you receive a refund the original shipping costs will be refunded.
Contact Us
If you have any questions on how to return your item to us, contact us.
Threadscanada21@gmail.com
1-780-838-6421
or reach us on Facebook or Instagram
@threadscanada